Instant feedback with guest surveys
With GuestFlip you can design simple, or complicated, but always elegant surveys to get real-time guest feedback, uncover new insights and get more reviews.
You can instantly start building your surveys with our simple drag & drop tool. Supports multiple types of questions, conditional questions and post-survey actions.
We connect with most PMS systems to automatically import guest information and schedule in-stay and post-stay surveys with no manual effort required.
GATHER MORE INSIGHTS
- Ask your guests questions and receive feedback
- Gather more information about guests and their experience
- Have scores and KPI’s for your departments
INCREASE YOUR REVIEWS ON ONLINE CHANNELS
- Redirect guests to online review channels (e.g. TripAdvisor)
after completing the survey
- Send follow up e-mails to guests and request their feedback
IMPROVE THE GUESTS’ EXPERIENCE
- Send in-stay surveys and understand if there are issues
- Respond to guests and convert negative experiences into