Guest Surveys - GuestFlip

Instant feedback with guest surveys

With GuestFlip you can design simple, or complicated, but always elegant surveys to get real-time guest feedback, uncover new insights and get more reviews.

You can instantly start building your surveys with our simple drag & drop tool. Supports multiple types of questions, conditional questions and post-survey actions.

We connect with most PMS systems to automatically import guest information and schedule in-stay and post-stay surveys with no manual effort required.

GATHER MORE INSIGHTS

Ask your guests questions and receive feedback
Gather more information about guests and their experience
Have scores and KPI’s for your departments

INCREASE YOUR REVIEWS ON ONLINE CHANNELS

Redirect guests to online review channels (e.g. TripAdvisor)
after completing the survey
Send follow up e-mails to guests and request their feedback

IMPROVE THE GUESTS’ EXPERIENCE

Send in-stay surveys and understand if there are issues
Respond to guests and convert negative experiences into
positive ones

Instant feedback with guest surveys

GATHER MORE INSIGHTS

INCREASE YOUR REVIEWS ON ONLINE CHANNELS

IMPROVE THE GUESTS’ EXPERIENCE

Start getting real-time feedback from guests during & after their stay.