Manage your Hotel Reputation effortlessly
Monitor all reviews in one place & respond to reviews automatically. Save time to focus on the most important thing, your guests.
競争に打ち勝つ
Closely monitor your competition's strong and weak points and find ways to climb online rankings.
LEARN MOREOnline Reputation Management
Listen 
Engage 
Improve 
Win Listen
GuestFlip allows you to monitor all your online reviews from over 50 platforms. Collect, measure and analyse reviews from platforms such as Booking.com, TripAdvisor & Google effortlessly. Spend less time searching and know more.
Engage
Remedy situations and respond to negative reviews in a flexible, accurate and agile manner before they get out of control. GuestFlip helps you respond faster by identifying reviews that need a response and offering AI-generated suggestions.
Improve
Plan, keep track and hold your team accountable on your online reputation progress. Set goals and identify the exact improvements needed to increase 5-star reviews and climb OTA rankings.
Win
Stay ahead by knowing your competition's weakest and strongest points. Use our competitive analysis & insights to get an edge and beat your competition in online rankings.
数ヶ月前からGuestFlipを使い始めましたが、十分に満足しています。レビューの全容を一目で把握できるだけでなく、自動返信やパーソナライズされた返信で非常に迅速に対応できるため、貴重な時間を節約することができます。
Guest Surveys
user-friendly builder
Design your own surveys with the easiest to use visual builder. Customize surveys, choose your own questions and use your own logo and colors. Create your own surveys or use GuestFlip templates to get set up in minutes.
Alerts
You will receive real-time alerts for any negative feedback you receive from surveys. Not all guests share their concerns with your front desk and this gives you an actual chance to solve problems and improve the guest experience.
Reporting
Monitor and analyse all surveys responses to get an overview of your hotel's performance. Identify repeating issues, monitor performance per department and per room.
