Instant feedback with guest surveys

With GuestFlip you can design simple, or complicated, but always elegant surveys to get real-time guest feedback, uncover new insights and get more reviews.

You can instantly start building your surveys with our simple drag & drop tool. Supports multiple types of questions, conditional questions and post-survey actions.

We connect with most PMS systems to automatically import guest information and schedule in-stay and post-stay surveys with no manual effort required.

GATHER MORE INSIGHTS

  • Ask your guests questions and receive feedback
  • Gather more information about guests and their experience
  • Have scores and KPI’s for your departments

INCREASE YOUR REVIEWS ON ONLINE CHANNELS

  • Redirect guests to online review channels (e.g. TripAdvisor)
    after completing the survey
  • Send follow up e-mails to guests and request their feedback

IMPROVE THE GUESTS’ EXPERIENCE

  • Send in-stay surveys and understand if there are issues
  • Respond to guests and convert negative experiences into
    positive ones

Start getting real-time feedback from guests during & after their stay.